Do I need technical knowledge to use Dentaron?

No, Dentaron has a completely user-friendly interface. No technical knowledge is required. We also offer free onboarding training and 24/7 technical support.

Is my data safe with Dentaron?

Yes, your data is securely stored on enterprise cloud infrastructure with SSL encryption, daily automated backups and GDPR/KVKK-compliant data storage policies. We offer a 99.9% uptime guarantee.

What does the Transfer & Production Module do?

The Transfer module enables receiving 3D STL files from customers, automatic pricing, and managing the full production workflow with 3D printers. Customers can upload files via the portal, and you organize production queues on tables.

Which modules does Dentaron offer?

Dentaron offers five modules: Lab Module (impression/prosthesis tracking), Transfer Module (3D file transfer and production), Stock Module (inventory tracking), Accounting Module (current accounts and financial reports), and Settings Module. You can assign module access per user based on their role.

Can I import my existing data into Dentaron?

Yes, you can do bulk data import from Excel files for customers, products and stock. Our technical team will also assist you during the migration process.

How many users can I add?

There is no limit on the number of users. A monthly fee is charged per user. You can define different roles such as admin, technician, impression specialist, and accountant with granular permissions.

Can I use Dentaron on mobile devices?

Yes, Dentaron is fully responsive and works seamlessly on tablets and smartphones. No separate mobile app download is required.

How does barcode scanner integration work?

Dentaron is compatible with USB and Bluetooth barcode scanners. The scanner acts as a keyboard input and automatically enters the scanned tracking number into the system. No special driver or software installation is needed.

Can my customers also use the system?

Yes, the Customer Portal lets your hospitals and clinics track their own jobs, upload STL files and view transfer requests. They can only see their own data and cannot access your internal laboratory information.

How does 3D printer management work in Dentaron?

In the Transfer module, you define your 3D printers and build tables. You create a production queue by assigning jobs to tables, planning which job gets produced on which printer with full status tracking.

Can I cancel my subscription anytime?

Yes, you can cancel anytime on the monthly plan. On the yearly plan, you can continue using the service until the end of the billing period. There are no hidden fees or cancellation penalties.

How does technical support work?

We offer 24/7 email and phone support. Yearly plan subscribers benefit from priority support and custom training sessions tailored to their team.

Track Every Impression from Start to Finish

Barcode-powered impression tracking with real-time timeline, automated status updates, and complete traceability for your dental laboratory.

The Problem with Manual Tracking

Most dental labs still rely on paper logbooks or spreadsheets to track impressions. This leads to:

Lost or misplaced impressions with no audit trail
Hours wasted searching for order status information
Customer complaints due to missed deadlines and poor communication
No visibility into production bottlenecks

How Dentaron Solves It

Dentaron gives every impression a unique tracking number and barcode. Scan on arrival, track through production, and deliver with confidence.

Barcode Scanner Integration

USB and Bluetooth barcode scanners for instant check-in and check-out. No manual data entry needed.

Real-Time Timeline

See every status change on a visual timeline. Lab side and clinic side events displayed separately.

Custom Impression Types

Define your own impression types, materials, shade colors, and zirconia types to match your workflow.

Automated Notifications

Email and in-app notifications when impressions change status. Keep your team and customers informed.

Delivery & Appointment Tracking

Track deliveries and appointments alongside impressions for a complete workflow view.

Detailed Reporting

Analyze turnaround times, volumes per customer, and technician productivity with built-in reports.

FAQ

What barcode scanners are compatible?

Any USB or Bluetooth barcode scanner that acts as a keyboard input works with Dentaron. No special drivers needed. We recommend Honeywell, Zebra, or Datalogic scanners.

Can I customize impression statuses?

Dentaron provides standard statuses (Pending, In Lab, In Progress, Completed, Delivered, Archived) that cover most workflows. Custom impression types and materials can be defined in Settings.

How does the timeline view work?

Each impression has a two-column timeline showing lab-side and clinic-side events chronologically. Every scan, status change, and note is recorded with timestamp and user info.