Do I need technical knowledge to use Dentaron?

No, Dentaron has a completely user-friendly interface. No technical knowledge is required. We also offer free onboarding training and 24/7 technical support.

Is my data safe with Dentaron?

Yes, your data is securely stored on enterprise cloud infrastructure with SSL encryption, daily automated backups and GDPR/KVKK-compliant data storage policies. We offer a 99.9% uptime guarantee.

What does the Transfer & Production Module do?

The Transfer module enables receiving 3D STL files from customers, automatic pricing, and managing the full production workflow with 3D printers. Customers can upload files via the portal, and you organize production queues on tables.

Which modules does Dentaron offer?

Dentaron offers five modules: Lab Module (impression/prosthesis tracking), Transfer Module (3D file transfer and production), Stock Module (inventory tracking), Accounting Module (current accounts and financial reports), and Settings Module. You can assign module access per user based on their role.

Can I import my existing data into Dentaron?

Yes, you can do bulk data import from Excel files for customers, products and stock. Our technical team will also assist you during the migration process.

How many users can I add?

There is no limit on the number of users. A monthly fee is charged per user. You can define different roles such as admin, technician, impression specialist, and accountant with granular permissions.

Can I use Dentaron on mobile devices?

Yes, Dentaron is fully responsive and works seamlessly on tablets and smartphones. No separate mobile app download is required.

How does barcode scanner integration work?

Dentaron is compatible with USB and Bluetooth barcode scanners. The scanner acts as a keyboard input and automatically enters the scanned tracking number into the system. No special driver or software installation is needed.

Can my customers also use the system?

Yes, the Customer Portal lets your hospitals and clinics track their own jobs, upload STL files and view transfer requests. They can only see their own data and cannot access your internal laboratory information.

How does 3D printer management work in Dentaron?

In the Transfer module, you define your 3D printers and build tables. You create a production queue by assigning jobs to tables, planning which job gets produced on which printer with full status tracking.

Can I cancel my subscription anytime?

Yes, you can cancel anytime on the monthly plan. On the yearly plan, you can continue using the service until the end of the billing period. There are no hidden fees or cancellation penalties.

How does technical support work?

We offer 24/7 email and phone support. Yearly plan subscribers benefit from priority support and custom training sessions tailored to their team.

Scan, Track, Done. Instantly.

Plug in any USB or Bluetooth barcode scanner and start tracking impressions. No drivers, no setup, no training needed.

Manual Entry is Slow and Error-Prone

Typing tracking numbers manually wastes time and introduces errors:

Typos cause misrouted or lost impressions
Manual entry takes 10-30 seconds per record vs. 1 second with scanning
Staff avoid logging entries when busy, creating data gaps
No real-time tracking means check-ups require physical searching

How Dentaron Solves It

Dentaron assigns a unique barcode to every impression. Print labels, scan on arrival, scan on completion — full traceability in under a second.

Universal Scanner Support

Works with any USB or Bluetooth barcode scanner. The scanner acts as a keyboard — no drivers needed.

Label Printing

Print barcode labels with customizable size (width, height, padding). Supports standard label printers.

Quick Scan Mode

Enable barcode mode on entry/exit pages. Scan continuously and records are created automatically.

Scan Queue

High-speed FIFO queue processes rapid sequential scans without missing any. Visual history of all scans.

Error Feedback

Instant toast notifications for successful scans and clear error messages for unknown barcodes.

Technician Assignment

Scan a technician badge, then scan impressions to bulk-assign. Theme B workflow for high-volume labs.

FAQ

Do I need a special barcode scanner?

No, any USB or Bluetooth barcode scanner that emulates keyboard input works with Dentaron. Most scanners on the market (Honeywell, Zebra, Datalogic) are compatible out of the box.

Can I print barcode labels?

Yes, Dentaron can print barcode labels. You can configure label dimensions (width, height, padding) in company settings to match your label printer.

How fast can I scan?

Dentaron uses a FIFO scan queue that processes scans sequentially. You can scan as fast as your scanner reads — typically well under 1 second per scan.