Do I need technical knowledge to use Dentaron?

No, Dentaron has a completely user-friendly interface. No technical knowledge is required. We also offer free onboarding training and 24/7 technical support.

Is my data safe with Dentaron?

Yes, your data is securely stored on enterprise cloud infrastructure with SSL encryption, daily automated backups and GDPR/KVKK-compliant data storage policies. We offer a 99.9% uptime guarantee.

What does the Transfer & Production Module do?

The Transfer module enables receiving 3D STL files from customers, automatic pricing, and managing the full production workflow with 3D printers. Customers can upload files via the portal, and you organize production queues on tables.

Which modules does Dentaron offer?

Dentaron offers five modules: Lab Module (impression/prosthesis tracking), Transfer Module (3D file transfer and production), Stock Module (inventory tracking), Accounting Module (current accounts and financial reports), and Settings Module. You can assign module access per user based on their role.

Can I import my existing data into Dentaron?

Yes, you can do bulk data import from Excel files for customers, products and stock. Our technical team will also assist you during the migration process.

How many users can I add?

There is no limit on the number of users. A monthly fee is charged per user. You can define different roles such as admin, technician, impression specialist, and accountant with granular permissions.

Can I use Dentaron on mobile devices?

Yes, Dentaron is fully responsive and works seamlessly on tablets and smartphones. No separate mobile app download is required.

How does barcode scanner integration work?

Dentaron is compatible with USB and Bluetooth barcode scanners. The scanner acts as a keyboard input and automatically enters the scanned tracking number into the system. No special driver or software installation is needed.

Can my customers also use the system?

Yes, the Customer Portal lets your hospitals and clinics track their own jobs, upload STL files and view transfer requests. They can only see their own data and cannot access your internal laboratory information.

How does 3D printer management work in Dentaron?

In the Transfer module, you define your 3D printers and build tables. You create a production queue by assigning jobs to tables, planning which job gets produced on which printer with full status tracking.

Can I cancel my subscription anytime?

Yes, you can cancel anytime on the monthly plan. On the yearly plan, you can continue using the service until the end of the billing period. There are no hidden fees or cancellation penalties.

How does technical support work?

We offer 24/7 email and phone support. Yearly plan subscribers benefit from priority support and custom training sessions tailored to their team.

Streamline Your Digital Dentistry Workflow

Receive STL files through a customer portal, automatically price jobs, manage production queues, and deliver — all in one platform.

The Challenge of Digital File Management

As digital dentistry grows, labs struggle with unstructured file reception and manual pricing:

STL files arriving via email, WhatsApp, or USB drives with no standardization
Manual pricing calculations prone to errors and inconsistency
No visibility into which files need to be printed and on which printer
Production bottlenecks without proper queue management

How Dentaron Solves It

Dentaron provides a structured digital workflow from file reception to production completion, with automatic pricing and queue management.

Customer Upload Portal

Customers upload STL files through a dedicated portal. Each upload is automatically categorized and priced.

Automatic Pricing Engine

Define price lists and custom pricing per customer. Jobs are priced automatically based on type and quantity.

Production Queue

Assign jobs to 3D printers and build tables. Visual queue management shows exactly what is being produced where.

3D File Viewer

Preview STL and GLB files directly in the browser with Three.js integration. No external software needed.

Shipping Management

Track shipments with carrier integration. Manage preparing, in-transit, and delivered statuses.

STL to GLB Conversion

Automatic server-side conversion from STL to Draco-compressed GLB for fast 3D viewing.

FAQ

What file formats does Dentaron support?

Dentaron supports STL files for upload. Files are automatically converted to Draco-compressed GLB format for fast in-browser 3D preview using Three.js.

Can customers upload files on their own?

Yes, the Customer Portal allows hospitals and clinics to upload STL files, request jobs, and track their order status without lab intervention.

How does automatic pricing work?

You define price lists with rates per job type. When a job is created, the price is calculated automatically. You can also set custom pricing per customer.