Do I need technical knowledge to use Dentaron?

No, Dentaron has a completely user-friendly interface. No technical knowledge is required. We also offer free onboarding training and 24/7 technical support.

Is my data safe with Dentaron?

Yes, your data is securely stored on enterprise cloud infrastructure with SSL encryption, daily automated backups and GDPR/KVKK-compliant data storage policies. We offer a 99.9% uptime guarantee.

What does the Transfer & Production Module do?

The Transfer module enables receiving 3D STL files from customers, automatic pricing, and managing the full production workflow with 3D printers. Customers can upload files via the portal, and you organize production queues on tables.

Which modules does Dentaron offer?

Dentaron offers five modules: Lab Module (impression/prosthesis tracking), Transfer Module (3D file transfer and production), Stock Module (inventory tracking), Accounting Module (current accounts and financial reports), and Settings Module. You can assign module access per user based on their role.

Can I import my existing data into Dentaron?

Yes, you can do bulk data import from Excel files for customers, products and stock. Our technical team will also assist you during the migration process.

How many users can I add?

There is no limit on the number of users. A monthly fee is charged per user. You can define different roles such as admin, technician, impression specialist, and accountant with granular permissions.

Can I use Dentaron on mobile devices?

Yes, Dentaron is fully responsive and works seamlessly on tablets and smartphones. No separate mobile app download is required.

How does barcode scanner integration work?

Dentaron is compatible with USB and Bluetooth barcode scanners. The scanner acts as a keyboard input and automatically enters the scanned tracking number into the system. No special driver or software installation is needed.

Can my customers also use the system?

Yes, the Customer Portal lets your hospitals and clinics track their own jobs, upload STL files and view transfer requests. They can only see their own data and cannot access your internal laboratory information.

How does 3D printer management work in Dentaron?

In the Transfer module, you define your 3D printers and build tables. You create a production queue by assigning jobs to tables, planning which job gets produced on which printer with full status tracking.

Can I cancel my subscription anytime?

Yes, you can cancel anytime on the monthly plan. On the yearly plan, you can continue using the service until the end of the billing period. There are no hidden fees or cancellation penalties.

How does technical support work?

We offer 24/7 email and phone support. Yearly plan subscribers benefit from priority support and custom training sessions tailored to their team.

Gaziantep Diş Laboratuvarları İçin Bölgesel Güç

Güneydoğu Anadolu'nun en dinamik şehri Gaziantep'te diş laboratuvarınızı dijital çağa taşıyın.

Gaziantep, Güneydoğu Anadolu Bölgesi'nin ticaret ve sanayi merkezi olarak diş laboratuvarı sektöründe de önemli bir konuma sahiptir. Şehrin güçlü girişimci kültürü, laboratuvarların hızla büyümesine zemin hazırlamaktadır. Sınır komşuluğu nedeniyle Suriye ve diğer komşu ülkelerden gelen sağlık turizmi talebi de şehirdeki laboratuvarlar için önemli bir pazar oluşturmaktadır.

Challenges

Arapça konuşan müşterilerle dil bariyeri
Bölgesel genişleme ile artan müşteri yönetimi karmaşıklığı
Sınır ötesi sağlık turizmi talepleri
Rekabetçi fiyat baskısı altında kârlılık

Solutions

Arapça dahil 4 dil desteği ile sınır ötesi müşteri iletişimi
Kapsamlı müşteri yönetimi ile bölgesel büyüme
Muhasebe modülü ile detaylı kârlılık analizi
Barkod takibi ile yüksek hacimli işlerde verimlilik

FAQ

Dentaron Arapça desteği sunuyor mu?

Evet, Dentaron tam Arapça (RTL) desteği sunar. Gaziantep'teki laboratuvarlar, Arapça konuşan müşterileriyle Dentaron üzerinden kolayca iletişim kurabilir.